11 Sep
|
Red Hibiscus Info Solutions
|
Kolkata
11 Sep
Red Hibiscus Info Solutions
Kolkata
Position: Customer Support Associate Process: Voice / Customer Support Work Mode: 100% Work from Office ? Who Can Apply? Minimum 12th / Higher Secondary Pass Freshers & experienced candidates can apply Good basic communication skills in English & Hindi Candidates should have explicit speech with no major MTI Customer-focused and service-oriented attitude No planned leave during the first 3 months after joining ? Job Responsibilities : Handle customer queries through voice calls Understand customer concerns and provide appropriate solutions Deliver a positive and professional customer experience Follow company processes, policies, and quality standards ? Salary Package Freshers CTC: ₹2,05,830 per annum Approx. Take-Home: ₹12,442/month Experienced Candidates CTC: ₹2,30,530 per annum Approx.
Take-Home: ₹14,501/month Minimum 12 months of BPO experience required ? Working Hours: 5 working days per week 2 rotational weekly offs 10-hour shift including a 1-hour break Operations shifts between 9:00 AM and 9:00 PM
📌 Customer Support Associate || Voice Process || 3 Months Contract ||MNC BPO (Kolkata)
🏢 Red Hibiscus Info Solutions
📍 Kolkata