Job Requirements Job Title: Sr. Customer Service Executive - Customer Service Operations

Company Name: Tata Communications

Location: Pune

Salary: Competitive salary range per annum

Qualification

- Bachelor's degree in a related field preferred
- 0 - 4 years of customer service experience

Join Tata Communications as a Sr. Customer Service Executive in Kolkata, West Bengal, and be part of our dedicated Customer Service Operations team. Whether you're an experienced skilled or just starting your career, if you have a passion for delivering exceptional customer service, we welcome your application.

Key Responsibilities

- Provide top-notch customer service through various communication channels.
- Address customer inquiries, resolve issues, and ensure satisfaction.
- Collaborate with team members to optimize customer support processes.
- Maintain accurate records of customer interactions and transactions.
- Strive to exceed customer expectations and contribute to a positive customer experience.

Qualifications

- A bachelor's degree in a related field is preferred.
- While prior customer service experience is beneficial, freshers are encouraged to apply.




- Strong communication and interpersonal skills.
- Ability to work effectively in a team and adapt to evolving customer needs.
- Willingness to learn and adhere to Tata Communications' service standards.
- Join Tata Communications and embark on a rewarding career in customer service. We offer a competitive annual salary, along with opportunities for career growth and development.

FAQs 1Q: What qualifications are required for this role? A: We prefer candidates with a bachelor's degree in a related field. While prior customer service experience is beneficial, freshers are welcome to apply.

2Q: What is the salary range for this position?

A: The salary for this position is competitive and will be discussed during the interview process, based on experience and qualifications.

3Q: Is prior customer service experience necessary?

A: While previous experience is advantageous, we encourage candidates with varying levels of experience, including freshers, to apply.

4Q: Where is the location of the job?

A: The job is based in Kolkata, West Bengal.

📌 Customer Service Executive - Tata Communications - Pune
🏢 VIHU
📍 Pune