We are looking for an enthusiastic and customer-focused individual to join our Customer
Service team. The ideal candidate should have robust communication skills, a positive attitude, and a willingness to learn. This role involves assisting customers, handling queries,
maintaining records, and supporting day-to-day operations.
Key Responsibilities
Respond to customer inquiries via phone, email, or chat in a professional manner.
Assist in resolving customer concerns and ensure timely follow-up. Maintain accurate customer data and update records as needed. Support the team in preparing basic reports and presentations.
Collaborate with internal teams to ensure smooth service delivery.
Contribute to improving the overall customer experience.
Requirements
Experience: 0-2 years (Freshers with strong communication skills are welcome).
Skills
o Excellent verbal and written communication.
o Basic knowledge of MS Office (Excel, Word, PowerPoint).
o Good interpersonal and problem-solving skills.
o Willingness to learn CRM tools and customer service processes.
Preferred Qualifications
Internship or academic exposure to customer service, sales, or client handling will be an advantage.
Enthusiastic, team-oriented, and eager to build a career in customer service.
📌 Customer Service Executive (Mumbai)
🏢 Auxilo Finserve
📍 Mumbai
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