Experience: Minimum 1 year in International Voice Process
Education: Graduate
Salary: ₹4.50 LPA
Shift: Rotational Shift
Week Off: Saturday & Sunday
We're looking for candidates who have proven international voice experience, excellent English communication, and the confidence to handle international customer interactions professionally.
Key Responsibilities
- Handle international customer calls related to insurance services
- Understand customer requirements and provide appropriate assistance
- Resolve queries while following established process guidelines
- Maintain customer service and quality standards
- Accurately update customer information and interaction details
- Meet defined productivity and performance targets
Candidate Requirements
- Graduate qualification
- Minimum 1 year of International Voice Process experience
- Excellent English communication skills
- Strong customer-handling and interpersonal skills
- Willing to work from Magarpatta, Pune
Pay: ₹450,000.00 per year
Advantages
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- Are you comfortable working in Rotational Shift?
Experience:
- International voice process: 1 year (Preferred)
Language:
- Fluent English (Required)
Work Location: In person
📌 Customer Service Assistant (Voice) (Pune)
🏢 Phoenix Manpower Services
📍 Pune
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