Key Responsibilities: Greet and welcome all walk-in customers professionally. Collect and record customer details, including name and contact number. Guide and escort customers to the appropriate department or division.
Manage and follow up on all incoming leads and data. Enter and update customer information accurately in the system. Handle leads generated through social media and scouting channels. Ensure timely follow-ups to improve customer conversion and satisfaction.
Develop and execute customer engagement and retention campaigns. Analyze customer purchase behavior and generate actionable insights. Monitor customer feedback and resolve escalations efficiently
📌 Customer Relationship Manager (Raipur)
🏢 Granite World
📍 Raipur
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