Customer Relationship Manager (Mumbai)

Customer Relationship Manager (Mumbai)

11 Sep
|
UK Realty
|
Mumbai

11 Sep

UK Realty

Mumbai

Roles and Responsibilities :

- Manage customer relationships to ensure high levels of satisfaction and retention.

- Develop and implement effective CRM strategies to drive business growth and revenue increase.

- Escalate complex issues to senior team members or stakeholders when necessary, ensuring timely resolution.

- Analyze data to identify trends, opportunities, and areas for improvement in customer interactions.

Job Requirements :

- 7-9 years of experience in a similar role within the telecom/ISP industry.

- Solid understanding of CRM management principles, including escalation management processes.

- Proven track record of driving business growth through excellent customer relationships.

📌 Customer Relationship Manager (Mumbai)
🏢 UK Realty
📍 Mumbai

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