Customer Relationship Executive (Vellore)

Customer Relationship Executive (Vellore)

11 Sep
|
Sarvesh Trucks
|
Vellore

11 Sep

Sarvesh Trucks

Vellore

- Make outbound calls, answer incoming questions, and send reminders for insurance renewals, vehicle servicing, or special offers.

- Feedback and Satisfaction: Conduct post-service or post-sales satisfaction (CSI) calls to check if the client is happy.

- Complaint Handling: Listen to client issues, log complaints, and work with the service or workshop teams to fix problems quickly.

- Appointment Scheduling: Book test drives, maintenance slots, and repair meetings for the showroom or service center.

- Data Management: Update customer names, vehicle details, and interaction notes in the company's CRM or database software.

- Sales Support: Greet showroom visitors, share basic details about new vehicle models, and pass hot leads on to the sales team.

Pay: ₹10,000.00 - ₹15,000.00 per month

Advantages

- Provident Fund

Work Location: In person

📌 Customer Relationship Executive (Vellore)
🏢 Sarvesh Trucks
📍 Vellore

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