Job Responsibilities Buyer Calling & Conversion Call buyers who have shown interest in listed vehicles. Understand their requirements and confirm their interest. Coordinate with sellers to check vehicle availability.

Connect buyers and sellers and schedule a convenient meeting. Convert interested buyers into confirmed ATVs (Appointments to Visit) . ATV Management Schedule and confirm buyer-seller meetings. Update meeting details and follow-ups in the CRM.

Follow up with buyers and sellers for pending confirmations. Reconnect with buyers when meetings are not scheduled.

Customer Handling

Clearly communicate meeting location, date and time. Handle basic customer questions and objections. Maintain professional communication with buyers and sellers.



Target & Process Achieve daily and monthly ATV targets. Meet calling and productivity targets. Follow calling scripts, SOPs and CRM processes. Maintain accurate CRM updates and follow-up records. Highlight recurring issues to the Team Leader.

Skills RequiredGood verbal communication and interpersonal skills. Strong convincing and objection-handling skills. Positive coordination and negotiation skills. Customer-focused approach. Comfortable working with targets and high-volume calls. Basic computer and CRM knowledge.

📌 Customer Care Executive (Bengaluru)
🏢 Xpheno
📍 Bengaluru