Position: Collection Executive – Field Collections Location: Chembur / Santacruz / Ghatkopar, Mumbai Job Type: Full Time | Field Job Job Responsibilities: Review assigned branch NPA client accounts and overdue cases. Visit/contact customers regarding overdue payments and NPA accounts. Inform customers about their overdue status and explain repayment requirements.

Educate customers about the impact of overdue payments on credit bureau records. Advise customers on suitable repayment and payment options. Follow up with customers for timely payment and recovery. Negotiate suitable payment plans/settlements wherever required.

Deliver and communicate notices/warnings to defaulting customers. Handle customer queries and escalate issues when required. Maintain accurate customer payment and collection records. Submit daily collection reports to the Collection Manager.

Candidate Requirements: Minimum qualification: 12th Pass .



Freshers can be considered; experienced candidates should have minimum 1 year of relevant experience . Candidates from any product background can be considered. Basic computer knowledge. Good communication and customer-handling skills. Positive numerical and analytical ability. Excellent negotiation skills. Patience, resilience and willingness to work in the field. Candidates should demonstrate honesty and integrity.

Job Details: Working Hours: 9:00 AM to 6:00 PM Weekly Off: Sunday and 4th Saturday Travel Radius: Up to 20 KM Travel Allowance: ₹100 per day, maximum ₹3,500 per month Salary: Up to ₹23,000 CTC Approx. Take-Home: ₹17,000 – ₹18,000 per month No joining fee or deposit required.

Interview Process: First Round: Virtual / Face-to-Face Final Round: Face-to-Face Interview details and location will be shared with shortlisted candidates over call.

📌 Collection Executive (Mumbai)
🏢 Hagnos Marketing and Consulting
📍 Mumbai