Role & responsibilities

- Own and drive overall Business Loan business, revenue and disbursement targets for the assigned cluster.

- Manage and mentor 4-6 City Heads and ensure achievement of city-wise business targets.

- Develop and execute cluster-level sales and channel strategy aligned with business objectives.

- Drive acquisition through channel partners, DSAs, FOS teams and other distribution channels.

- Identify new business opportunities, expand market coverage and strengthen existing channels.

- Monitor city-wise performance, productivity, conversion, sourcing and disbursement metrics.

- Ensure effective team hiring, manpower planning, training and performance management across the cluster.

- Work closely with Credit, Risk, Operations, Product and other stakeholders to ensure smooth business execution.

- Maintain portfolio quality by ensuring adherence to credit policies, process guidelines and compliance requirements.

- Analyse market trends, competitor activity and customer/business drivers to identify growth opportunities.

- Conduct regular performance reviews with City Heads and drive corrective actions wherever required.





- Build strong relationships with key channel partners and internal stakeholders.

- Ensure effective implementation of company initiatives, products and processes across the cluster.

- Provide regular business updates, forecasts and market feedback to senior management.

Preferred candidate profile

- 714 years of experience in Business Loans / SME Lending / Banking / NBFC / Fintech or related financial services.

- Proven experience in leading large sales teams and multiple locations/geographies.

- Prior experience managing City/Regional Heads or equivalent leadership roles will be preferred.

- Strong understanding of Business Loan sales, channel management, sourcing and distribution.

- Robust business acumen with the ability to drive revenue and achieve aggressive targets.

- Excellent leadership, stakeholder management and people-management skills.

- Strong analytical and problem-solving abilities with a data-driven approach.

- Willingness to travel extensively across the assigned cluster.

📌 Cluster Head Sales (Kolkata)
🏢 freecharge
📍 Kolkata