CLIENT SERVICING EXECUTIVE 39Studio | Mumbai

Experience: 4+ Years

Employment Type: Full-Time

Department: Client Servicing / Account Management

Location: Mumbai

About 39Studio

39Studio is a creative and digital studio that works with ambitious brands to build meaningful identities, campaigns, content, and digital experiences. We believe great client relationships are built through sharp thinking, proactive communication, and consistently solid execution.

We are looking for a Client Servicing Executive with around 4+ years of experience who can be the bridge between our clients and creative teams - understanding business objectives, translating them into actionable briefs, and ensuring projects are delivered smoothly and effectively.

What You'll Do

- Act as the primary point of contact for assigned clients and build strong, long-term relationships.
- Understand client requirements, business objectives, brand positioning, and communication needs.
- Develop clear and comprehensive creative briefs for the internal creative, design, content, and digital teams.
- Coordinate with internal teams to ensure projects are executed within agreed timelines and quality standards.
- Manage multiple projects simultaneously across branding, social media, digital marketing, campaigns, content, and creative communication.
- Follow up proactively with clients and internal teams to keep projects moving.
- Present creative concepts and campaign ideas to clients and confidently communicate the rationale behind the work.
- Understand client feedback, interpret it accurately, and communicate it effectively to the relevant teams.
- Manage project timelines, deliverables, approvals, and revisions.




- Identify opportunities to upsell relevant services based on client requirements.
- Maintain regular communication with clients and ensure a high level of client satisfaction.
- Participate in client meetings, presentations, brainstorming sessions, and campaign discussions.
- Prepare estimates, proposals, timelines, and basic project documentation when required.
- Keep track of project scope and ensure additional requirements are appropriately communicated and managed.
- Stay updated with current trends in branding, advertising, social media, digital marketing, and creative communication.

What We're Looking For
- 4+ years of experience in client servicing, account management, preferably within an advertising, branding, creative, digital, or marketing agency.
- Excellent verbal and written communication skills.
- Strong understanding of branding, social media, digital marketing, and creative processes.
- Ability to understand a client's business problem and translate it into a clear creative brief.
- Strong project management and organisational skills.
- Ability to manage multiple clients and projects simultaneously.
- Strong presentation and negotiation skills.
- Good eye for creative work and an understanding of what makes communication effective.
- Proactive, solution-oriented,



and comfortable taking ownership.
- Ability to work under pressure and meet tight deadlines.
- Strong interpersonal skills and the ability to collaborate effectively with creative and strategy teams.
- Proficiency with Google Workspace / Microsoft Office; familiarity with project management and communication tools is a plus.

You'll Be A Great Fit If You
- Think beyond simply "taking briefs" and actively contribute to solving client problems.
- Can confidently handle both clients and creative teams.
- Know how to push a project forward without constantly waiting for instructions.
- Can balance client expectations, creative quality, timelines, and budgets.
- Are curious about brands, culture, advertising, social media, and emerging trends.
- Have the maturity to handle difficult conversations while maintaining strong client relationships.
- Enjoy working in a fast-paced creative environment where no two days are the same.

Key Skills Client Relationship Management | Account Management | Creative Briefing | Project Management | Communication | Presentation Skills | Negotiation | Brand Understanding | Social Media | Digital Marketing | Problem Solving

Why Join 39Studio?

At 39Studio, you'll work closely with creative, strategy, design, and digital teams on projects that allow you to think, contribute, and make an impact—not just manage emails and follow-ups.

If you're someone who understands clients, loves creative work, and knows how to turn ideas into action, we'd love to hear from you.

Apply Now

Pay: ₹20,000.00 - ₹40,000.00 per month

Work Location: In person

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