Chief of Staff (Delhi)

Chief of Staff (Delhi)

11 Sep
|
Lyfe Hardware
|
Delhi

11 Sep

Lyfe Hardware

Delhi

About Lyfe Hardware

Lyfe Hardware is a rapid-growing US-based ecommerce brand in the home improvement and architectural hardware space. Were scaling across Shopify and major marketplaces and we need someone who’s lived the ecommerce life to bring structure, speed, and strategic execution to our operations.

What We’re Really Looking For

You’ve walked the path. You’ve managed ecommerce businesses, coordinated marketing campaigns, dealt with Amazon listing issues at 2am, and know what breaks when you scale. You don’t just manage projects — you understand the business.

This isn’t a “run meetings and update trackers” role. You’ll work directly with founders to take ownership of the business workflows, bring order to chaos, and use tech/AI to create leverage wherever possible. Every team, every project, every cross-functional handoff — you’re the one making sure it all moves.

The Role

You’ll be the operational backbone that turns strategy into reality across our ecommerce, marketing, catalogue, and product teams.

Reporting: Directly to Founders

Type: Leadership role with full operational ownership

What You’ll Actually DoOwn End-to-End Execution

Lead cross-functional projects from idea to launch across ecommerce channels, marketing campaigns, product launches, and catalogue management

Define what needs to happen, by when, and by whom — then make sure it actually happens

Break down founder vision into executable roadmaps with clear milestones and accountability

Unblock teams in real-time and keep things moving fast

Marketing Team Coordination & Execution

Work closely with the marketing team on campaign planning, creative workflows, and launch coordination

Understand marketing fundamentals (CAC, ROAS, funnel optimization) enough to have intelligent conversations and catch issues early

Coordinate between creative, copywriting, paid ads, email, and content teams

Manage marketing project timelines from brief to execution to measurement

Bridge the gap between marketing goals and operational reality

Build Structure (Without Bureaucracy)

Create simple, effective project frameworks and SOPs that actually get used





Set up tracking systems that give founders visibility without drowning them in reports

Establish rituals (stand-ups, sprint planning, reviews) that drive results, not just meetings

Document processes as you go so knowledge doesn’t live in your head

Leverage Technology & Automation

Manage projects and workflows through Asana

Spot repetitive work and automate it (Zapier, Make, AI tools, n8n)

Stay current on AI and automation trends; test what gives us an edge

Push the team toward tech-enabled efficiency

Cross-Functional Leadership

Coordinate across ecommerce, marketing, catalogue, creative, and support teams

Translate business priorities into clear action plans with owners

Run productive meetings that end with decisions and next steps

Manage internal team members, contractors, and agency partners

Drive Results & Accountability

Anticipate risks before they become problems

Ensure projects ship on time, within scope, and actually move the business forward

Provide weekly updates to founders with real insight, not just status reports

Own outcomes, not just outputs

What Success Looks Like In 90 Days

You’ve taken ownership of 3–5 active initiatives and brought clarity to what was chaos

Marketing team projects are running smoother with clear workflows and timelines

Founders have visibility into what’s happening without having to ask

You’ve implemented 2–3 automations that save the team hours every week The team actually uses the systems you’ve built

You’re a Great Fit If You HaveMust-Haves

8–12 years working in ecommerce or digital businesses (agency, brand, or marketplace side)

Direct experience managing ecommerce operations on platforms like Shopify, Amazon, Wayfair, or Walmart

Strong understanding of digital marketing fundamentals and campaign execution — you’ve coordinated marketing teams or projects before





Startup or high-growth company experience where you wore multiple hats and figured things out

Hands-on experience with project management tools (Asana strongly preferred)

Track record of building systems, SOPs, and processes from scratch — not just operating within existing ones

Proven ability to lead and manage people with real authority — not just coordinate

Track record of getting things done in fast-paced, ambiguous environments

Excellent communication skills in English (written and verbal)

Experience managing remote teams across time zones

Tech-savvy mindset — comfortable with new tools and AI/automation

Bonus Points

Experience working directly with founders or C-suite as their operational right hand

Background in catalogue management, product launches, or creative operations

Hands-on experience with automation tools (Zapier, Make, ChatGPT, n8n)

Knowledge of SEO, marketplaces, or ecommerce analytics

Experience scaling a business from early stage — you’ve seen what breaks at $1M, $5M, $10M

Tools You’ll Work With

Project & Collaboration: Asana, Notion, Slack, Loom, Google Workspace

Ecommerce Platforms: Shopify, Amazon Seller Central, marketplace dashboards, ERP/OMS tools

Automation & AI: Zapier, Make, n8n, ChatGPT, various AI tools

Work Setup

This Is a Fully Remote Role. You Must Have

Your own reliable laptop/desktop system

Stable internet connection

Professional home office setup

Company-issued hardware is not provided.

Why Join Lyfe Hardware?

Direct Founder Access — You’ll work directly with founders who value execution over bureaucracy. Your voice matters.

High Ownership — This isn’t a “wait for instructions” role. You’ll own real business outcomes and shape how we operate.

Remote Flexibility — Work from anywhere with flexible hours, as long as you have EST overlap for key collaborations.

Fast-Paced Growth — We’re scaling quickly across channels. You’ll see the direct impact of your work on revenue and growth.

Tech-Forward Culture — We embrace automation, AI, and smart systems. If you love finding better ways to work, you’ll thrive here.

No Micromanagement — Clear expectations, full autonomy, and trust.

📌 Chief of Staff (Delhi)
🏢 Lyfe Hardware
📍 Delhi

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