The Credit Operation Executive will play a vital role in our company's back-office operations. They will be responsible for handling credit-related tasks, ensuring accurate and timely processing of credit applications, and maintaining strong relationships with customers. This role requires excellent organizational skills, attention to detail, and the ability to work independently.
Responsibilities
Process and review credit applications, ensuring compliance with company policies and regulations.
Conduct thorough credit assessments and evaluations to determine customer eligibility.
Maintain accurate records and documentation for all credit operations.
Communicate with customers regarding their credit applications, providing updates and resolving queries.
Collaborate with the finance team to ensure smooth credit processing and timely disbursement of funds.
Monitor and manage credit limits, ensuring adherence to set guidelines.
Handle customer inquiries and complaints related to credit operations, providing prompt and effective resolutions.
Stay updated with industry trends and best practices in credit management.
Assist in developing and implementing credit policies and procedures to enhance efficiency.
Ensure data security and confidentiality in all credit-related operations.
Qualifications
Bachelor's degree in Finance, Business Administration, or a related field.
Minimum 2 years of experience in credit operations or a similar role.
Solid knowledge of credit processes, regulations, and industry standards.
Excellent analytical and problem-solving skills.
Proficiency in using credit management software and MS Office applications.
Attention to detail and ability to work accurately with data.
Effective communication and interpersonal skills.
Ability to work independently and manage multiple tasks simultaneously.
Willingness to stay updated with industry developments and best practices.
A proactive and customer-centric approach to work.