We are looking for confident and customer-oriented graduates to join our International Client Support team. The role involves interacting with international customers through calls and digital channels, understanding their requirements, resolving concerns, and ensuring a smooth customer experience.
This is an excellent opportunity for fresh graduates who want to build a career in international customer service, client management, and business operations.
Key Responsibilities
- Interact with international customers through voice and chat channels.
- Understand customer requirements and provide accurate, timely resolutions.
- Handle customer concerns professionally while maintaining a positive experience.
- Follow defined processes, service standards, and quality guidelines.
- Maintain accurate records of customer interactions and resolutions.
- Meet individual and team-based quality, productivity, and performance targets.
- Coordinate with internal teams whenever a customer issue requires further assistance.
- Maintain professional communication and demonstrate strong ownership of customer queries.
What We’re Looking For
- Graduate in any discipline.
- Strong spoken and written English communication skills.
- Confident, articulate, and professional communication style.
- Customer-focused approach with strong listening and problem-solving abilities.
- Comfortable working in rotational shifts.
- Ability to work effectively in a target-driven workplace.
- Freshers are welcome to apply.
- Prior experience in BPO, customer support, sales, international voice process, or client servicing will be an advantage.
Why Join Us?
- Opportunity to work with international customers.
- Strong platform to develop communication and client-management skills.
- Structured learning and professional growth opportunities.
- Competitive monthly CTC of ₹26,000 – ₹38,000.
- Opportunity for freshers to begin a career in the international customer experience domain.
Selection Process
CV Shortlisting → Communication Assessment → HR Interview → Selection
Interested candidates can apply now.
Pay: ₹26,000.00 - ₹38,000.00 per month
Application Question(s)
- Are you currently pursuing your graduation?
- Are you comfortable with the required shift timings?
- How would you rate your spoken English?
Good
Very Good
Excellent
- Have you worked in an international customer-facing role before?
Work Location: In person
📌 Chat Support Executive (Ahmedabad)
🏢 Scpl
📍 Ahmedabad
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.