11 Sep
|
Livingstone Coffee
|
Noida
11 Sep
Livingstone Coffee
Noida
Key Responsibilities
1. Café Operations
- Take complete responsibility for the café during the assigned shift.
- Ensure the café opens and closes on time as per company SOP.
- Maintain smooth daily operations without unnecessary delays.
- Ensure all counters, equipment, seating and service areas are clean and ready.
- Monitor overall café discipline and presentation.
2. Coffee &
- Beverage Preparation
- Prepare espresso, cappuccino, latte, cold coffee, frappes, shakes, mocktails and other beverages according to Livingstone Coffee recipes.
- Maintain consistency in taste, quantity, presentation and temperature.
- Operate and maintain the espresso machine, grinder, blender and other beverage equipment.
- Check coffee grind, extraction and milk quality regularly.
- Reduce wastage of coffee, milk, syrups and other ingredients.
3.
Customer
Service
- Greet customers professionally and provide friendly service.
- Understand customer requirements and recommend suitable products.
- Handle customer complaints politely and resolve basic issues immediately.
- Maintain a premium Livingstone Coffee customer experience.
- Ensure orders are served accurately and within reasonable time.
4.
Staff
Management
- Supervise junior baristas, kitchen/support staff and helpers during the shift.
- Allocate duties and ensure everyone remains productive.
- Monitor staff attendance, punctuality, grooming and behaviour.
- Train recent staff on beverage preparation, hygiene and customer service.
- Report repeated staff negligence or misconduct to management.
5. Sales &
- Billing
- Operate the POS/billing system correctly.
- Ensure every order is properly billed—no unbilled sales.
- Monitor cash, card and digital payments.
- Check the day's sales and report discrepancies immediately.
- Encourage upselling of beverages, desserts, snacks and combos without pressuring customers.
6. Inventory &
- Stock Control
- Check daily stock of coffee beans, milk, syrups, cups, packaging, desserts and other ingredients.
- Maintain minimum stock levels and inform management before items run out.
- Follow FIFO/FEFO principles wherever applicable.
- Record wastage, damaged items and expired products.
- Prevent unnecessary over-portioning and stock leakage.
7. Hygiene &
- Food Safety
- Maintain high standards of personal hygiene and staff grooming.
- Ensure proper cleaning of coffee machines, grinders, blenders and workstations.
- Maintain cleanliness of refrigerators, counters, storage and customer areas.
- Follow company food-safety and hygiene procedures.
- Ensure ingredients are properly stored and labelled.
8.
Quality
Control
- Ensure every product follows the approved Livingstone Coffee recipe.
- Check beverage appearance, portion size and presentation.
- Immediately report poor-quality ingredients or equipment problems.
- Never compromise product quality to save time or ingredients.
9. Cash &
- Asset Responsibility
- Be responsible for the cash/POS assigned during the shift.
- Ensure company equipment and property are handled carefully.
- Report machine breakdowns, damage, shortages or suspicious activity immediately.
- No unauthorized use, removal or wastage of company stock.
10. Reporting to Management The Café In-Charge should provide regular reports covering:
- Daily sales
- Cash/card/online payment reconciliation
- Stock shortages
- Wastage
- Customer complaints
- Staff attendance/issues
- Equipment problems
- Any unusual incident at the outlet
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Cafe Incharge ( Barista ) (Noida)
🏢 Livingstone Coffee
📍 Noida