Key Roles & Responsibilities

1. Business Development Strategy

- Define and drive the business development strategy for API, Intermediates, Peptides, Amino Acids and CDMO services across domestic and international markets.
- Set sales targets for the team and own delivery against overall revenue and growth goals.
- Identify new products, markets and customer segments in line with company capability and capacity.

2. Sales Execution & Pipeline Management

- Lead lead-generation, qualification and conversion of business opportunities across the team.
- Oversee preparation and follow-up of quotations, proposals and techno-commercial discussions.
- Review the sales pipeline regularly and course-correct to keep targets on track.
- Lead key techno-commercial negotiations and closures for strategic accounts.

3. Customer Relationship Management

- Build and own senior-level relationships with existing and new customers.
- Act as the escalation point for customer queries, coordination and issue resolution.
- Ensure high customer satisfaction through timely communication and support.
- Capture customer feedback and route insights into product, quality and service improvements.

4. Market Analysis & Strategy Implementation

- Conduct market research to identify recent opportunities, products and regions.
- Track competitor activity, pricing trends and demand-supply scenarios.
- Develop and execute strategic marketing and sales plans.
- Represent the company at exhibitions, conferences and industry networking events.

5. Cross-Functional Coordination

- Coordinate with R&D;, Production, QA, QC and Supply Chain teams for project execution.




- Ensure alignment between customer requirements and internal manufacturing capabilities.
- Facilitate smooth technology transfer and support commercialization of new projects.

6. Technical & Market Understanding

- Maintain in-depth understanding of API products, intermediates, peptides and CDMO services.
- Stay current on industry trends, regulatory requirements and competitor activity.
- Understand customer requirements from R&D; through commercial stage and align offerings accordingly.

7. Documentation & Compliance

- Ensure accurate records of customer interactions, leads and sales activities across the team.
- Ensure proper documentation of proposals, agreements and customer communications.
- Ensure adherence to company policies, quality standards and regulatory compliance requirements.

8. MIS & Reporting

- Prepare and circulate periodic BD/sales reports pipeline status, conversions, targets vs. achievement and market feedback.
- Provide data-driven inputs to management to support planning and decision-making.

9. Team & Stakeholder Management

- Guide and mentor the business development team; allocate accounts and territories.
- Build team capability in technical selling, negotiation and customer management.
- Promote a proactive, target-driven and customer-focused culture within the team.

10. Problem Solving & Decision Making

- Proactively identify challenges in customer engagement or project execution.
- Coordinate with internal teams to provide timely solutions.
- Take ownership of key issues and drive closure within timelines.

Qualification & Experience

Qualification

- B.Sc. / M.Sc. Chemistry or B.Pharm / M.Pharm.
- MBA / PGDM in Marketing, International Business or Operations preferred.

📌 Business Development (API) - Lead (Ahmedabad)
🏢 SynZeal Research
📍 Ahmedabad