/ Role: Job Role The role is responsible for managing end-to-end sales order processing from receipt of orders to SAP entry, verification, MIS reporting, and documentation. It ensures accurate, timely, and compliant processing of all dealer/retailer orders, thereby supporting smooth sales and dispatch operations.

and Key Responsibilities & Step-by-Step Process

A. Receiving Orders

 Gujarat Orders: Receive orders from sales employees via

WhatsApp.

 Out-of-State Orders: Receive orders through email communication.

B. Verification of Dealer/Retailer

 Verify dealer/retailer details in the system.

 Check outstanding balance of dealer/retailer.

 In case of debit/credit issues, confirm with Admin Manager before processing further.

C. SAP Order Entry

 Confirm customer code / party name in SAP (create recent code &

party name if not available).

 Search and select the correct party name.

 Enter product details based on plant location (confirm with Admin

Manager, if required).

 Apply applicable state-wise price list.

 Add special instructions (if any).

 Book and finalize the order in SAP.

D. Reporting & Documentation

 Prepare and maintain MIS reports, including:

o State-wise order summary.

o Product-wise order summary.

 Maintain proper documentation for administrative and management purposes.

 Prepare invoices as per company policy.





Desired Competencies Technical / Functional Skills & Competencies:

 Hands-on experience with SAP order management.

 Knowledge of sales order booking, invoicing, and documentation processes.

 Ability to verify dealer/retailer credit & outstanding balances.

 Strong knowledge of MS Excel / MIS preparation.

 Understanding of state-wise pricing and product codes.

Behavioral Competencies

 Accuracy and attention to detail.

 Good communication and coordination skills.

 Proactive in verifying discrepancies and escalating issues.

 Strong sense of responsibility and discipline in documentation.

 Ability to work under time-bound targets.

Education & Experience Educational Qualification:

 Graduate in Commerce / Business Administration (preferred

B.Com / BBA).

 SAP / ERP / Telly system certification or training will be an added advantage.

Industry Experience

 Fresher –2 years of experience in Sales Order Processing / Order

Management / MIS / SAP entry in manufacturing, trading, or distribution industries.

 Prior experience in Agrochemicals / Chemicals / FMCG / Fertilizers industry preferred.

Pay: ₹200,000.00 - ₹300,000.00 per year

Benefits

- Paid sick time
- Provident Fund

Work Location: In person

📌 Back Office Executive (Ahmedabad)
🏢 Narmada Bio- Chem
📍 Ahmedabad