Back Office & Sales Support Executive (Mumbai)

Back Office & Sales Support Executive (Mumbai)

11 Sep
|
Map Tech Solutions
|
Mumbai

11 Sep

Map Tech Solutions

Mumbai

MAP TECH SOLUTIONS Hiring: Back Office &

- Sales Support Executive Location: Vikhroli West, Mumbai Salary: ₹15,000 per month Working Hours: 10:30 AM – 6:00 PM Employment Type: Full-Time About MAP Tech Solutions: MAP Tech Solutions provides Home &
- Building Automation, CCTV &
- Security Systems, Networking, Smart Home Solutions, and IT/ELV solutions . We are looking for a Back Office &
- Sales Support Executive to manage day-to-day office operations, documentation, client coordination, lead follow-ups, and sales support activities.

Key Responsibilities 1.

Material

Inward &

- Outward Maintain records of material received and dispatched. Maintain material inward/outward registers. Prepare delivery challans. Coordinate material requirements with the technical and installation team. Maintain proper records of material issued to clients/projects.
- Lead Calling &
- Follow-ups Call and follow up with incoming leads. Understand basic customer requirements. Maintain lead and follow-up data. Schedule client meetings and demonstrations. Coordinate leads with the sales/technical team. 3.

Data Management

Maintain customer, vendor, project, and lead databases.

Update

Excel/Google Sheets regularly. Maintain digital and physical records. Prepare daily/weekly reports when required. 4.

Client Demonstrations

Conduct basic product demonstrations after proper training. Coordinate technical demonstrations with the technical team. Maintain demo and client feedback records.

- Quotation &
- Documentation Prepare quotations as instructed by the sales/technical team. Prepare pro forma invoices,



delivery challans, purchase orders, and other documents . Make quotation revisions when required. Follow up with clients regarding quotations. Maintain quotation records and status. 6.

Attendance Management

Maintain daily employee attendance. Record leave, late coming, and field visits. Maintain basic employee records. 7.

Office Administration

Handle day-to-day back-office activities. Coordinate with clients, vendors, technicians, and internal teams. Manage office documentation and filing. Coordinate courier and dispatch activities. Assist management with routine administrative work.

- Accounts &
- Payment Coordination Coordinate with the accounts team for invoices and payment follow-ups. Maintain basic outstanding/payment records. Collect required documents from clients and vendors.
- Project &
- Installation Coordination Coordinate with technicians regarding installation schedules. Follow up on pending installation/service activities. Maintain project and installation records. Update management regarding pending activities. 10.

Other Responsibilities

Support the sales and technical teams. Prepare reports and business-related data.



Handle other office/operational responsibilities assigned by management. Maintain confidentiality of company and customer information.

Required Skills: Good communication skills. Basic knowledge of MS Excel and MS Word . Good typing and data-entry skills. Ability to prepare quotations and business documents. Valuable follow-up and coordination skills. Attention to detail. Good organisational and time-management skills. Ability to communicate professionally with clients. Willingness to learn technical products.

Preferred experience: 0–3 years in back office, sales coordination, office administration, or operations . Knowledge of Excel/Google Sheets/CRM/ERP software will be an advantage.

Experience with CCTV, automation, networking, IT, electrical, or ELV products will be an added advantage.

Ideal Candidate: We are looking for someone who is: Responsible and disciplined Good at follow-ups Organised and detail-orientated Comfortable speaking with customers Good with Excel and documentation Proactive and willing to take responsibility Quick to learn new products and technologies Able to work independently and as part of a team Job Details Position: Back Office &

- Sales Support Executive Location: F-304, F Wing, Kailash Industrial Complex, Near TJSB Bank, Park Site, Vikhroli West, Mumbai – 400079 Salary: ₹15,000/month Working Hours: 10:30 AM – 6:00 PM Contact:
- MAP Tech Solutions ? 91 85911 82295 ? [email protected] Interested candidates can contact us or share their CV.

📌 Back Office & Sales Support Executive (Mumbai)
🏢 Map Tech Solutions
📍 Mumbai

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