What youll do
Your core job is toown our customer relationships, make them successful and fans of BiteSpeed.
Client onboarding, tracking product adoptionfor our enterprise customers, ensuring they are getting maximum value leading toupsells and expansion revenue.
Becoming atrusted product advisorfor our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.
Managingcross-sells for recent products and renewals, owning expansion revenue at an account level.
Building theplaybook for our customer success functionto scale for the next stage of growth.

What makes you a valuable fit
You care about delivering aservice experience that parallels a Michelin star Italian restaurant.
Yougenuinely like helping peopleand making them successful.
You have3+ years of work experiencein customer success with technical understanding of the product.
You have agenuine interest in conversationswith people from different backgrounds to learn about their lives.

📌 Customer Success Manager Bengaluru (India)
🏢 BiteSpeed
📍 India