Location : Bangalore (Domulur)

Training Assistant Manager Travel Process (Client Site)

Job Summary:

We are hiring a Training Assistant Manager for a Travel Process in the BPO sector. The candidate should have robust expertise in Amadeus, Sabre and Galileo GDS and experience managing a team of trainers while working closely with client stakeholders at the client location. The role involves driving training effectiveness, team performance, and continuous learning initiatives.

Key Responsibilities:

- Lead and manage a team of trainers to ensure effective training delivery.
- Conduct new hire, process, product, and refresher training programs.
- Deliver and oversee training on Amadeus , Sabre, Galileo GDS, reservations, ticketing, and travel operations.




- Partner with client and operations teams to identify training needs and bridge performance gaps.
- Track training metrics, evaluate effectiveness, and drive improvement plans.
- Develop training content, SOPs, assessments, and knowledge management resources.
- Provide coaching, feedback, and mentorship to trainers and agents.

Requirements:

- 4-8 years of experience in Training within the Travel BPO industry only.
- Hands-on expertise in Amadeus GDS (Must).
- Experience handling and mentoring multiple trainers.
- Strong client-facing and stakeholder management experience.
- Excellent communication, presentation, reporting, and team management skills.

📌 Assistant Training Manager - Travel Process (Bengaluru)
🏢 TP
📍 Bengaluru