We are looking for a highly skilled and customer-focused individual to join our team as a Customer Service Qualified in Email/Chat. The ideal candidate will have excellent language proficiency and strong communication skills, with 10th +2 education.

Roles and Responsibility

- Handle customer inquiries and resolve issues via email and chat.

- Provide timely and professional responses to customer queries.

- Utilize problem-solving skills to address complex customer complaints.

- Collaborate with internal teams to enhance customer experience.

- Maintain accurate records of customer interactions and transactions.

- Continuously update knowledge of products and services to provide accurate information.

Job Requirements

- Excellent language proficiency in B2.

- Strong communication and interpersonal skills.

- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

- Proficient in using technology and software applications.

- Strong analytical and problem-solving skills.

- Ability to adapt to changing situations and priorities.

- Educational qualification: 10th +2.

📌 Assistant Manager - International (Noida)
🏢 TP
📍 Noida