Responsibilities
Receive website, telephone, WhatsApp and referral enquiries.
Enter all leads in NAVIXIA’s CRM.
Call current enquiries promptly and schedule sales visits.
Maintain follow-up dates and quotation status.
Collect electricity bills, identity documents and application papers.
Update customers about survey, installation, net-metering and subsidy status.
Prepare standard quotations and receipts using approved templates.
Register customer complaints and service tickets.
Track warranty documents and installation records.
Coordinate customer reviews and referrals.
Handle attendance, office purchases and basic administration.
Required qualification
Graduate in any discipline.
Solid computer, Excel, email and CRM skills.
Valuable Marathi, Hindi and English communication.
Required experience
1–3 years in customer service, inside sales, telecalling or office administration.
Pay: ₹15,000.00 - ₹18,000.00 per month
Ability to commute/relocate:
Nagpur, Maharashtra (Nagpur): Reliably commute or planning to relocate before starting work (Preferred)