Location: Panchkula
Experience: 1–2 Years
Salary: ₹20,000–₹30,000 per month, depending on interview and experience
about company : astoena one
Job Responsibilities:
Handle customer queries and provide timely and effective support. Resolve customer issues, maintain good customer relationships, and ensure a positive customer experience.
Qualifications & Requirements:
Required:
Graduation in any discipline from a recognized university
1–2 years of experience in customer support or related role
Fluent in English and Hindi (Hindi-speaking candidates preferred)
Excellent verbal and written communication skills
Basic computer proficiency (MS Office, email, CRM tools)
Strong problem-solving and analytical abilities
Ability to work in a fast-paced workplace and handle multiple priorities
Preferred (Not Mandatory but Advantageous):
Experience with B2B or SaaS customer support
Familiarity with support ticketing systems (e.g., Zendesk, Freshdesk)
Knowledge of basic troubleshooting techniques
Previous experience in remote/virtual support roles
Skills Required:
Excellent communication skills
Customer handling and support experience
Problem-solving ability
Positive interpersonal skills
Basic computer knowledge
Ability to handle calls and customer queries professionally
[Add information regarding advantages and perks here]
📌 Customer Support Executive Panchkula
🏢 Evarastaffing
📍 Panchkula
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