Key Responsibilities
Handle customer inquiries through phone, email, Whats App, and walk-in clients.
Design and customize domestic and international holiday packages.
Prepare quotations and itineraries.
Convert inquiries into confirmed bookings.
Coordinate with hotels, airlines, transport providers, and other suppliers.
Build and maintain robust customer relationships.
Achieve monthly sales targets.
Provide exceptional customer service before, during, and after travel.
Requirements
Bachelor's degree preferred.
1–3 years of experience in the travel and tourism industry (Freshers with excellent communication skills may also apply).
Valuable knowledge of domestic and international destinations.
Excellent communication and sales skills.
Proficiency in MS Office and internet applications.
Experience with travel booking portals is an added advantage.
Ability to work independently and as part of a team.
What We Offer
Attractive salary
Performance incentives
Career growth opportunities
Friendly and supportive work workplace
Training and professional development
Preferred Skills
Strong negotiation skills
Customer-focused attitude
Passion for travel
Ability to work under pressure
Fluency in English and Malayalam (Hindi is an advantage)
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
Cell phone reimbursement
Flexible schedule
Work from home
Work Location: Hybrid remote in Thiruvananthapuram, Kerala