We are looking for a highly skilled and experienced Executive to lead our Service Excellence team at MIMS Hospital in Kottakkal. The ideal candidate will have a robust background in healthcare and excellent leadership skills.

Roles and Responsibility
Develop and implement strategies to enhance service excellence and patient satisfaction.
Lead cross-functional teams to achieve operational goals and objectives.
Analyze data and metrics to identify areas for improvement and optimize processes.
Collaborate with stakeholders to resolve issues and improve overall performance.
Implement quality control measures to ensure high standards of care.
Foster a culture of continuous improvement and innovation within the team.

Job Requirements
Minimum 5 years of experience in a similar role, preferably in healthcare.
Robust knowledge of healthcare operations and management principles.
Excellent leadership, communication, and problem-solving skills.
Ability to analyze data and make informed decisions.
Solid understanding of quality control measures and patient satisfaction metrics.
Experience working in a fast-paced environment and managing multiple priorities.

📌 Executive Service Excellence Kottakkal (India)
🏢 Aster DM Healthcare
📍 India