10 Sep
|
Aavana inn
|
India
Front Desk Executive - (PMS & Computer Proficient)
Location: krishna nagar delhi
Job Type: Full time
Role Overview:
We are looking for a tech-savvy, well-spoken Front Desk Executive to manage daily front-office operations, guest check-ins/outs, and administrative tasks using our Property Management System (PMS).
Key Responsibilities:
Handle guest check-ins, check-outs, reservations, and billing efficiently using PMS software.
Communicate professionally with guests in person, over the phone, and via email.
Maintain accurate guest records, room status updates, and daily operational logs.
Resolve guest inquiries and complaints promptly with high service standards.
Coordinate with housekeeping and maintenance teams for seamless room turnover.
Requirements & Qualifications:
PMS Experience: Hands-on experience with full PMS software (e.g., Opera, Cloudbeds, eZee, RoomKey, or similar).
Computer Skills: Proficiency in MS Office (Excel, Word), email etiquette, and basic troubleshooting.
Communication: Excellent verbal and written communication skills in English [and local language, if applicable].
Personality: Warm, articulate, composed under pressure, and detail-oriented
Pay: ₹15,000.00 - ₹20,000.00 per month
Application Question(s):
do you have relevant experience in hotel front office?
Work Location: In person
📌 Guest Relation Executive Delhi (India)
🏢 Aavana inn
📍 India