Key Responsibilities:
Maintaining relationship with travellers by calling and understanding their trip related details.
Maintaining relationship with travel agents, ensuring that customer needs are met by the agent, ensure agent growth on TT platform
Ensuring goals and targets for the assigned destination and agents are achieved
Ensuring quality of customer experience for travellers by resolving conflicts & handling trip related responsibilities.
Answer customer calls courteously to provide information about Travel Triangle products and services, arrange consultations and obtain feedback about service.
Interact with customers by phone, e-mail or online chat medium concerning various queries.
Desired Skills and Experience:
Excellent communication (Written & Oral) skills in English.
Basic computer knowledge with MS-office and effective browsing skills.
High attention to details and ability multitask.
Self-Motivated, willing to learn and adapt to current processes.
Education Qualification :
● Minimum Graduation
Pay: ₹20,000.00 - ₹25,000.00 per month
Advantages:
Cell phone reimbursement
Internet reimbursement
Paid sick time
Provident Fund