Position: Front Desk Executive
Location: Bengaluru
Key Responsibilities
Greet and assist patients and visitors at the centre.
Attend all incoming calls promptly and provide appropriate information.
Ensure the clinic phone remains switched on with the ringer/volume on during clinic hours.
Schedule, reschedule, and confirm patient appointments.
Coordinate appointment timings with psychiatrists, psychologists, and therapists.
Maintain accurate patient and appointment records in the system.
Handle patient registrations, billing, payments, and receipts.
Guide patients regarding consultation, therapy, assessment, and other services.
Follow up with patients regarding appointments and pending payments/documents when required.
Coordinate with the clinical and administrative teams for smooth patient flow.
Maintain the reception area and ensure a qualified and welcoming environment.
Support daily centre operations, including basic documentation and reporting.
Ensure patient information and centre-related information is handled confidentially.




Escalate patient concerns, complaints, or operational issues to the concerned manager.
Follow all centre policies, processes, and communication protocols.
Skills & Qualifications
Graduate in any discipline.
Prior experience in front office, reception, healthcare, hospital, clinic, or customer service will be preferred.
Positive communication skills in English and Kannada; Hindi is an added advantage.
Good interpersonal and customer-service skills.
Basic computer knowledge and familiarity with MS Office/Google Workspace.
Ability to manage multiple tasks and work in a fast-paced setting.
Good attention to detail and record-keeping skills.
Professional, punctual, and well-groomed.
Should be comfortable interacting with patients and handling sensitive situations calmly.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Front Desk Receptionist Hsr Layout (India)
🏢 manoshanti
📍 India