Location: Jaipur
Salary: Up to ₹32,000 CTC
Experience: Minimum 6 months in BPO/Customer Support
Openings: 12
Job Description:
We are hiring Customer Support Executives for an international US Voice Process – MediaMarkt Saturn. Candidates should have excellent English communication skills and prior BPO/customer support experience, preferably in E-commerce.
Key Responsibilities:
Handle customer queries and provide effective solutions.
Assist customers with order, product, and service-related concerns.
Communicate professionally with US customers.
Resolve customer issues and ensure customer satisfaction.
Follow process guidelines and maintain accurate records.
Requirements:
Minimum 6 months of BPO/Customer Support experience.
E-commerce customer support experience preferred.
Excellent English fluency (C1 level).
Comfortable working in a US Voice Process.
Valuable communication and problem-solving skills.
Work Details:
5.5 days working with rotational shifts and rotational offs.
Night shifts as per business requirement.
One-sided cab facility for females during odd hours.
Selection Rounds: HR & Operations.
Versant: C1 US Voice Versant.
Pay: From ₹24,000.00 per month
Advantages:
Commuter assistance
Health insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
📌 Customer Support Specialist Jaipur
🏢 Rojgar Group
📍 Jaipur
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