10 Sep
|
Utkarsh Global Foundation
|
Bhandup West
10 Sep
Utkarsh Global Foundation
Bhandup West
About Utkarsh Animal Hospital
Utkarsh Animal Hospital is committed to providing compassionate, high-quality veterinary care. With a focus on excellence in patient care and customer service, we strive to create a welcoming experience for pet owners while ensuring smooth hospital operations.
Roles & Responsibilities
Lead and manage the Front Desk/Reception team.
Supervise daily front desk operations and ensure smooth workflow.
Guide and support reception staff in handling patient registrations, appointments, and inquiries.
Ensure excellent customer service and a positive experience for pet owners.
Handle escalations, complaints, and resolve front desk issues professionally.
Maintain accurate patient records and appointment schedules.
Coordinate with doctors, hospital staff, and other departments for seamless operations.
Monitor team performance, attendance, and productivity.
Prepare daily operational reports and share updates with management.
Ensure the reception area is organized, effective, and maintains hospital service standards.
Skills Required
Strong leadership and team management skills.
Excellent communication in English, Hindi, and Marathi.
Experience in front desk, reception, or hospital administration.
Good customer handling and problem-solving abilities.
Proficiency in MS Office and basic computer applications.
Organized, responsible, and able to work in a quick-paced environment.
Prior experience in a hospital, clinic, or healthcare environment will be an added advantage.
Job Types: Full time, Permanent
Pay: Up to ₹40,000.00 per month
Work Location: In person
📌 Front Desk Supervisor Bhandup West
🏢 Utkarsh Global Foundation
📍 Bhandup West