Welcome and greet guests warmly and professionally.
Handle guest check-in and check-out.
Verify guest identification and reservation details.
Assign and provide room keys/cards.
Provide information about hotel facilities, services, and policies.
Handle guest requests, questions, and complaints.
Manage telephone calls, emails, and enquiries.
Handle reservations, cancellations, and room changes when required.
Prepare and check guest bills and payments.
Maintain accurate guest records and registration details.
Coordinate with Housekeeping about room availability and room status.
Assist with VIP guests and special requests.
Promote or upsell hotel facilities and room upgrades where appropriate.
Maintain proper cash handling and front-office records.
Coordinate with F&B;, Security, Engineering, and other departments.
Follow hotel SOPs, service standards, and security procedures.

Pay: ₹8,000.00 - ₹11,000.00 per month

Advantages:
Adaptable schedule
Food provided
Provident Fund

Work Location: In person

📌 Front Office Receptionist Puri
🏢 M Hospitality
📍 Puri