We are looking for a warm, people-oriented Guest Relations Executive/ Asst Manager to create a welcoming and seamless experience for every client at our Pilates studio.
Ideal Backgrounds:
Candidates with experience in Hotel Management, Front Desk/Reception, Guest Relations, Banquet Sales, or International Call Center Sales are strongly encouraged to apply. Your hospitality and client-handling skills will transfer perfectly to this role.
Key Responsibilities:
Greet and assist new and existing guests with a friendly, skilled approach
Schedule and set up trial sessions, ensuring a smooth first experience
Guide clients in downloading and using the studio app to manage their subscriptions
Send polite payment reminders and support seamless payment processes
Collect feedback after trials and nurture relationships to help guests continue their Pilates journey
Handle inquiries (calls, messages, in-person) and provide helpful, personalized support
Coordinate with instructors for trial bookings and maintain basic client records
Ensure every guest feels valued, cared for, and well-supported throughout their membership
This is a great prospect for hospitality and guest-service professionals who enjoy building genuine connections while handling light administrative and digital tasks.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Cell phone reimbursement
Versatile schedule
Internet reimbursement
Life insurance
Paid sick time