Key Responsibilities
Outbound & Inbound Calls: Make cold or warm calls to prospective customers and answer inbound customer queries.
Sales & Promotion: Pitch company products or services, explain features, and work to meet daily/monthly conversion targets.
Lead Generation: Identify potential clients, qualify leads, and nurture them through systematic follow-up calls.
Customer Support: Resolve customer grievances, answer complaints professionally, and ensure client satisfaction.
Data Management: Log all conversation details, feedback, and customer information accurately into the company's CRM or database.
Required Skills & Qualifications
Communication: Exceptional verbal clarity, active listening, and a pleasant phone demeanor.
Language Proficiency: Fluency in Malayalam, Hindi, English.
Resilience: Ability to handle rejection, remain calm under pressure, and maintain a positive attitude.
Technical Literacy: Basic computer knowledge, familiarity with spreadsheets (MS Excel), and CRM software.
Education: High school diploma (10+2) or equivalent; a higher degree is a plus.
Pay: ₹15,100.00 - ₹20,000.00 per month
Perks:
Health insurance
Application Question(s):
Are you an immediate joiner?
If you get selected, can you join within 3 days?
How many years of experience do you have?