Job Summary:
We are seeking an experienced and proactive Dental Lab Manager to oversee daily lab operations, maintain robust relationships with dentists/clinics, drive business growth, and manage team performance and billing processes. The ideal candidate is well-organized, detail-oriented, and capable of handling multiple responsibilities efficiently.
Key Responsibilities:
Lab Operations Management
Oversee day-to-day dental lab workflow and case tracking
Ensure timely delivery of cases with high quality standards
Coordinate between technicians and front office
Relationship Management
Build and maintain robust relationships with dentists and clinics
Handle client communication, feedback, and issue resolution
Ensure high customer satisfaction and retention
Business Development
Identify and onboard new clinics and doctors
Expand lab services and increase case volume
Develop strategies to grow revenue
People Management
Supervise and manage lab technicians and staff
Assign work and monitor productivity
Train and guide team members to improve efficiency
Billing & Payment Handling
Manage case billing, invoicing, and collections
Track pending payments and follow up with clients
Ensure accurate financial records and reporting
Requirements:
Experience in management
Robust communication and relationship-building skills
Knowledge of billing and payment tracking
Leadership and team management ability
Basic computer skills (Excel; ERP systems like Odoo preferred)
Preferred Qualities:
Highly organized and detail-oriented
Problem-solving mindset
Ability to multitask and work under pressure
Professional and well-presented personality
Experience:
2–5 years management role
Pay: ₹35,000.00 - ₹50,000.00 per month
Work Location: In person
📌 Dental Lab Manager Chennai
🏢 FFC DENTAL HUB
📍 Chennai
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