DUTIES AND RESPONSIBILITIES:
Welcome guests and greet them cheerfully, offer them seats
Knowledge of basic medical terminologies, test and procedures
Having thorough knowledge on all the services available in the hospital
Ability to handle multiple tasks and be accountable for responsibilities
To check OP file is complete with proper registration and zero error in filling the self declaration form
Ensures no patient goes unattended. It is the FOs responsibility to treat each patient as the guests of the hospital
Ensures that no patient is made to wait for a long time and in case of emergency if it is delayed patients should be informed of the same.
Answering the telephone calls in a qualified and courteous manner within minimum rings.
Provide information to the customers, as per their requests and resolve their queries and issues in coordination with other departments
Perform data entry operations of updating the Chairman’s appointment and inform the patient to confirm their consultation
Transfer the received calls to the concerned departments in case of specific enquiries
Respond in a calm and professional manner to emergency situations




Maintain Front Office Register and answer queries of patients about meeting times of surgeons and expert consultants.
Answer all queries of the patients/ attenders clearly.
Train the new employees about guest relations.
Explaining patients about the prescription, nutritional needs and follow ups.
To respect and maintain privacy and dignity of clients, assure client confidentiality at all times.
Should always be in position as insisted by the Chairman
Should be courteous, polite and helpful to the public and clients at all time and thus manage the crowd in the hospital.
Liaising with patients, general practitioners, health care professionals, and patient’s family members in a compassionate and kind manner.
Receiving and conveying messages in writing, electronically and verbally.
Contributing equitably in the maintenance of cleanliness of the medical practice.

Job Types: Full time, Permanent

Pay: Up to ₹25,000.00 per month

Advantages:
Food provided
Provident Fund

Work Location: In person

📌 Executive Front Office Chromepet
🏢 Parvathy Hospitals
📍 Chromepet