Job Location: Dehradun
Employment Type: Full time
Department: Telecalling
Job Summary:
We are looking for a confident and enthusiastic Telecaller to handle outbound and inbound calls, communicate with potential candidates/customers, provide relevant information, and maintain a positive relationship with callers.
Key Responsibilities:
Make outbound calls to potential customers/candidates and explain the organization’s services or prospects.
Handle incoming calls and resolve basic queries professionally.
Follow up with leads and maintain regular communication.
Maintain and update call records, lead details, and follow-up status.
Achieve daily/weekly calling and follow-up targets.
Coordinate with the HR/operations team whenever required.
Ensure qualified and polite communication with every caller.
Requirements:
Positive communication and interpersonal skills.
Confident and comfortable speaking over the phone.
Basic computer knowledge and ability to maintain records.
Previous telecalling/customer service experience is preferred but freshers can also apply.
Positive attitude, patience, and willingness to achieve targets.
Skills:
Communication | Telecalling | Follow-up | Customer Handling | Lead Management | Basic Computer Skills