Key Responsibilities
Make outbound calls to doctors, pharmacies, distributors, stockists, hospitals, and prospective customers.
Promote the company's pharmaceutical products and explain their features and advantages.
Generate recent business opportunities and convert inquiries into sales.
Follow up with existing customers to obtain repeat orders and strengthen business relationships.
Handle customer inquiries, quotations, and order confirmations.
Coordinate with the dispatch and accounts teams to ensure timely order processing and payment collection.
Maintain accurate records of customer interactions, sales activities, and follow-up schedules.
Update customer information in the CRM or sales database.
Achieve monthly and quarterly sales targets.
Gather customer feedback and share market intelligence with the management team.
Resolve customer complaints promptly and professionally.
Ensure compliance with company policies and applicable pharmaceutical regulations.