Ira Skills is a growing Skill Learning platform focused on helping specialists and students build job-ready skills through industry-oriented courses, mentorship programs, and career-focused learning.
Role Overview
We are looking for a high-performance Sales & Collections Executive who is confident in handling students/ IRA customers, driving payment closures, and achieving revenue targets.
The ideal candidate should be a hardcore sales professional with solid communication, negotiation, follow-up, and objection-handling skills. You will primarily be responsible for converting seat bookings into full-payment closures and ensuring timely collection of outstanding amounts.
Key Responsibilities
Manage students/customers who have completed seat booking/initial payment and drive them toward full payment. About
Make regular follow-ups through calls, WhatsApp, and other communication channels to close pending payments.
Take complete ownership of assigned leads and outstanding collections until payment closure.
Understand customer requirements, identify objections, and effectively communicate the value of Ira Skills'programs.
Handle pricing, payment-related objections, and negotiations professionally.
Drive hardcore sales and revenue closures while maintaining a positive customer experience.
Maintain accurate records of payment status, follow-ups, commitments, and collections.
Achieve daily, weekly, and monthly collection and sales targets.
Coordinate with the Operations and Sales teams to ensure smooth onboarding after payment completion.
Follow up on promised payment dates and ensure commitments are converted into actual collections.
Identify opportunities for upselling/cross-selling relevant programs where applicable.
Prepare regular reports on collections, pending payments, conversion rates, and follow-up status.
Maintain solid relationships with customers while ensuring timely revenue realization.