Key Responsibilities:
Handle customer calls, WhatsApp messages, and enquiries.
Follow up with existing and potential customers.
Maintain and update customer and CRM records.
Coordinate with Sales and Service teams.
Handle customer complaints and ensure timely resolution.
Prepare daily/weekly follow-up reports.
Track leads, enquiries, appointments, and customer status.
Maintain positive customer relationships and customer satisfaction.
Requirements:
B.Com / M.Com / Any.
1–3 years of experience in CRM, Customer Service, Telecalling, or Sales.
Pay: ₹15,000.00 - ₹24,000.00 per month
Advantages:
Food provided
Paid sick time
Provident Fund