Department: Sales & Marketing
Industry: Solar Energy
Job Summary
We are looking for an enthusiastic and valuable communicator to join our team as a Telecaller. The candidate will be responsible for contacting potential customers, explaining our solar products and services, generating leads, and scheduling appointments for the sales team.
Key Responsibilities
Make outbound calls to potential customers and handle inbound enquiries.
Explain the company's solar products and services to customers.
Generate and qualify leads for the sales team.
Follow up with interested customers regularly.
Schedule appointments and site visits for the sales team.
Maintain customer details and follow-up records.
Coordinate with the sales team regarding customer enquiries and leads.
Handle customer queries professionally and provide basic information about solar systems.
Update daily call reports and lead status.
Achieve assigned calling and lead generation targets.
Requirements
Valuable communication and convincing skills.
Ability to speak Malayalam and English. Additional languages will be an advantage.
Previous experience in telecalling, customer service, or sales is preferred.
Basic knowledge of solar products will be an added advantage.
Valuable follow-up and customer handling skills.
Basic knowledge of MS Office and WhatsApp.
Ability to work in a target-oriented environment.
Qualification
Any Graduate or Plus Two qualification.
Freshers with good communication skills can also apply.