Experience

1–3 years of experience in Front Office / Guest Relations in a hotel or resort.

Key Responsibilities
Welcome and warmly greet guests upon arrival.
Assist guests with check-in, check-out and other Front Office requirements.
Ensure a smooth and pleasant guest experience throughout their stay.
Handle guest queries, requests and complaints professionally.
Coordinate with Housekeeping, F&B; and other departments to fulfil guest requirements.
Conduct guest feedback and follow up on guest concerns.
Maintain positive knowledge of resort facilities, outlets, activities and services.
Assist in VIP guest handling and special arrangements.
Maintain skilled communication and grooming standards.
Ensure all Front Office and guest service SOPs are followed.

Candidate Profile
Excellent communication and interpersonal skills.




Pleasant personality with a guest-oriented approach.
Positive English and Hindi communication skills.
Strong problem-solving and coordination skills.
Well-groomed and confident.
Ability to work in shifts, including weekends and holidays.
Hospitality/Hotel Management qualification will be preferred.

What We Offer
Competitive salary based on experience and skills.
Staff accommodation
Staff meals.
Career growth opportunities in hospitality.

Pay: ₹24,000.00 - ₹28,000.00 per month

Benefits:
Cell phone reimbursement
Commuter assistance
Food provided
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Guest Relation Executive Front Office Karjat
🏢 Stone Water Resort & Spa Karjat
📍 Karjat