As a Zscaler administrator you are responsible for managing and configuring Zscaler security services, including Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), to ensure secure network access for users by implementing and maintaining policies like URL filtering, threat prevention, and access controls, while also monitoring for security incidents and collaborating with network and security teams to optimize the Zscaler platform within an organization's infrastructure; essentially acting as the primary point of contact for all Zscaler related operations and troubleshooting.
Manage user and machines access to ZPA
Manage IdP configurations / Administrators / Configure AppConnectors
Maintain User Portal and Browser Access to applications
Maintain ZPA policies (Access, Timeout, Client Forwarding, Isolation)
Manage ZIA authentication settings / IdP configurations / Administrators
Maintain hosted pac files / URL categories / Certificates
Configure and maintain SSL Inspection policies
Configure and maintain URL & Cloud App Control policies
Configure and maintain File Type Control policies
Manage ZDX Standard
Support Mobile Connector Portal
Required Technical and Qualified Expertise
5+ years of experience focused on Network support, configuration, and implementation.
3+ years of experience in ZScaler administration.
Networking and security architecture and engineering support experience across local, regional, and global domains.
Ability to effectively execute multiple IT projects and deadlines with limited supervision.
Experience in working on Service Now.
Qualifications-bachelor’s degree or master’s degree.
Zscaler Certified (e.g., Zscaler Digital Transformation Administrator, Zscaler Digital Transformation Engineer, Zscaler Digital Experience Administrator, Zscaler Certified Skilled, Zscaler Certified Cloud Administrator)