We are looking for a Collection Executive to manage overdue and nonperforming customer accounts. The role includes conducting field visits, following up for repayments, negotiating settlement plans, and maintaining accurate documentation.
Key Responsibilities:
Conduct field visits and follow-ups for overdue/NPA customers.
Ensure timely recovery of EMIs and closure of delinquent accounts.
Maintain accurate records of all collection efforts.
Coordinate with internal teams for dispute resolution.
Educate customers on repayment terms and settlement procedures.
Achieve assigned monthly collection targets.
Required Skills & Qualifications:
Minimum 1 year of experience in collections.
Robust communication and negotiation skills.
Twowheeler with valid driving license.
Local language proficiency preferred.
Basic MS Excel knowledge.