JOB DESCRIPTION:
Answers incoming customer calls regarding product problems, service questions and general client concerns
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Update customer information in the customer service database during and after each call
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Impact the companys bottom line by problem solving and turning frustrated clients into repeat customers

REQUIREMENT:
Valuable verbal and written communication skills.
Graduate / Diploma holder in mechanical or automobile engineering
Age : 18 years and above.
Skillset : Positive Communication Skills in English, Hindi
Basic knowledge in Computers is a must.

Person Specifications:
Valuable English communication skills Verbal & written.
Basic knowledge of Excel
Should be able deal corporate customers.
Should be target oriented.

📌 Customer Care Executive Pune (India)
🏢 Digitide Solutions
📍 India