Job Title: Customer Service Executive – UK Train Ticket Booking Process
- Job Role:
We are hiring Customer Service Executives for a UK-based Train Ticket Booking process. The role involves assisting customers with train ticket bookings, schedule inquiries, cancellations, modifications, refunds, and providing exceptional customer support.
- Key Responsibilities:
- - Handle inbound customer calls related to train ticket bookings.
- Assist customers with reservations, cancellations, refunds, and travel information.
- Resolve customer queries efficiently while ensuring a high level of customer satisfaction.
- Maintain accurate records of customer interactions.
- Follow company policies and quality standards.
- Eligibility Criteria:
- - Minimum HSC/Graduate.
- Excellent communication skills in English.




- Freshers and experienced candidates can apply.
- Basic computer knowledge is required.
- Salary & Perks:
- - Net Salary: 19,000 – 21000 per month.
- Pacman Incentive: Up to 2,000 per month.
Pick up and drop provided by the organisation
- Shift Details:
- - Shift Window: 12:00 PM – 3:30AM (Rotational Shifts).
- 5 Days Working.
- 2 Rotational Week Offs.
- Location: Gurugram
- Preferred Skills:
- - Valuable communication and customer service skills.
- Robust problem-solving ability.
- Ability to work in rotational shifts.
- Customer-focused attitude.

📌 Customer Care Executive Delhi (India)
🏢 Foundever
📍 India