About BU: Jeevansathi.com Jeevansathi.com is one of the largest and most trusted matrimony websites in India. It has a large presence across all parts of the country and its two decades of existence has left an indelible impact on millions of lives. The platform provides a very secure and convenient matchmaking experience to all its members by ensuring 100% screening, exclusive privacy options, photo protection features and multiple ways of verification amongst other things.
Duties & Responsibilities
Handle client queries through chat and email. Positive typing speed required •
Adhere to the Service Level Agreement (SLAs) / Schedule Adherence Address customer complaints in a timely, compassionate and patient manner •
Collaborate with appropriate teams/departments to ensure query resolution and customer satisfaction •
Create customer satisfaction and delight by solving product related queries timely
Skill Sets Required
Graduates with exp. in Client Servicing or Call Center looking for a taste of corporate experience are encouraged to apply.
Must have excellent oral and written communication skills •
Ability to work independently and under pressure.
Ready to take challenges / initiatives. •
Valuable interpersonal skills • Solution oriented with effective problem-solving skills
📌 Chat Process Executive Ii Jeevansathi Customer Service Noida
🏢 Info Edge
📍 Noida
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