Group Company: AU Small Finance Bank Limited

Designation: Relationship Manager Gold Loan

Office Location:

Position description: Responsible for acquiring and servicing gold loan customers, ensuring compliance with lending norms, and achieving business targets.

Primary Responsibilities:
1.Customer acquisition for gold loans2. Conduct gold valuation and documentation3. Ensure timely disbursement and repayment tracking4.Maintain portfolio quality

Additional Responsibilities:
1.Cross-sell banking products2. Support branch operations3. Handle customer queries and complaints

Reporting Team
Reporting Designation:
Reporting Department:

Educational qualifications preferred
Category:
Field specialization:
Degree:
Academic score:
Institution tier:

Required Certification/s:

Required Training/s:

Required work experience
Industry: Banking / NBFC
Role: Sales / Lending
Years of experience: 2 to 5

Key Performance Indicators: 1.Loan disbursement volume2.Portfolio quality3.Customer satisfaction score





Required Competencies: 1.Customer Orientation2.Integrity3.Result Focus

Required Knowledge: 1. Gold loan products2. Lending norms3.KYC and compliance

Required Skills: - Communication- Negotiation- MS Office

Required abilities
Physical: General office work
Other: Ability to handle pressure

Work Setting Details: Branch-based with customer interaction

Specific requirements
Travel: Yes
Vehicle: Preferred
Work Permit: Not applicable

Other details
Pay Rate:
Contract Types: Permanent, Full time
Time Constraints: Standard banking hours
Compliance Related: Adherence to RBI and internal norms
Union Affiliation:

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Relationship Manager Gold Loan Hingna
🏢 AU Small Finance Bank
📍 Hingna