Minimum 5 mandate details are mandate with two or 3 liners
Strong Knowledge in ServiceNow development
Robust knowledge in ITSM Module
Strong Knowledge in CMDB
Solid knowledge in ITOM Module
Utilizing flow designer for ServiceNow.
Valuable-to-Have
Minimum 2 mandate details are mandate with two or 3 liners
how to prepare design documentation for ServiceNow forms.
catalog development.
flow designer in ServiceNow.
SN
Role descriptions / Expectations from the Role
1 Provide architectural and design oversight to ensure all solutions are fit for purpose and use.
2 Understand the current “as is processes” and deliver toolset changes based on upcoming process changes.
3 Customization or development of enhancement requests for existing ITSM/ITOM tools and processes
4 Work closely with BA’s, Architects, Testing team and process teams.
5 Take respective ownership as an individual contributor throughout the project lifecycle.