Key ResponsibilitiesAI & Agentforce Governance:Architect enterprise Agentforce frameworks, agent taxonomies, and human-in-the-loop escalation flows. Establish MCP server topologies and LLM Gateway routing strategies (Claude, GPT-4o, Vertex AI).Platform Architecture:Lead multi-org design, data residency, and platform scalability using Salesforce Well-Architected frameworks across Sales, Service, Health, Revenue, or Experience Clouds.DevOps & Developer Productivity:Drive developer enablement using SFDX, Copado/Gearset, and AI-assisted development tools (Cursor, Copilot Enterprise) with strict security and IP guardrails.Pre-Sales & C-Suite Leadership:Partner with executive stakeholders (CIO, CFO, CMIO) to present AI platform roadmaps, lead technical RFP responses, and scope strategic engagements.Required Qualifications & SkillsExperience:12–15 years of deep Salesforce platform and enterprise architecture expertise.Certifications:Salesforce Application/System Architect or AI Specialist; CTA certified (or actively pursuing/board-ready).Cloud Mastery (Any 2+):Health Cloud (FHIR R4/HIPAA),



Revenue Cloud (CPQ/Billing), Experience Cloud, Sales Cloud, Service Cloud, Data Cloud, or MuleSoft.AI & Up-to-date Stack:Hands-on experience with Agentforce, Prompt Builder, Data Cloud, MuleSoft, event-driven architectures (Platform Events/CDC), and enterprise LLM integrations.Architectural Scope & Deliverables:Agentforce & MCP Deployment:Designed HIPAA-compliant Agentforce Service Agents to automate patient intake, care coordination, and prior-authorization workflows with automated human-in-the-loop escalation protocols.Data Integration & Compliance:Implemented Shield Platform Encryption, Field-Level Encryption, and fine-grained access controls to secure sensitive PHI data across multi-region environments.AI-Augmented Operations:Built custom MCP server connectors enabling secure, audit-ready context sharing between Salesforce records and internal LLMs, reducing manual care-coordinator lookup time by 40%.

📌 Salesforce Technical Architect (Maharashtra)
🏢 Jade Global
📍 Maharashtra