Job Title:Customer Support Associate – International Voice ProcessLocation:PuneJob Description:We are hiringCustomer Support Associatesfor anInternational Voice Processat our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a rapid-paced BPO environment.Key Responsibilities:Handle customer calls for international clients professionally and efficientlyUnderstand customer issues and provide accurate resolutionsMaintain high standards of communication and customer satisfactionAdhere to process guidelines and quality parametersDocument customer interactions appropriatelyEligibility Criteria:Undergraduate/Graduate freshersare eligible to applyGraduates with experiencein International Voice / BPO domain are also welcomeExcellent verbal communication skills in EnglishCustomer-focused mindset and problem-solving abilityWork Schedule:5 days working2 rotational weekly offsRotational shifts(as per business requirements)How to apply:Interested candidates can share their cv's on whats appContact Person: Siddharth SharmaContact Details :77380 29419

📌 Customer Support Specialist (Maharashtra)
🏢 WNS
📍 Maharashtra